Canada & the CNF

How to file a Cosmetic Notification Form in Canada

A plain walkthrough of the CNF, from what Health Canada actually wants to the CN number that lands in your inbox, plus the 10 day deadline everyone trips on.

Cosmetic Comply Team7 min read

So you made a thing, a lotion or a soap or a lip balm, and someone finally paid you for it. In Canada, that first sale starts a clock. Health Canada gives you 10 days to file a Cosmetic Notification Form, and most people who sell handmade cosmetics have no idea the clock exists until a customs hold or a marketplace takedown makes them find out.

The good news is the CNF is not a test you pass or fail on cleverness. It is a form that asks a specific set of questions, and if your answers line up with the ingredient rules, you get a number. Here is what the whole thing actually looks like.

What the CNF is, in one breath

The Cosmetic Notification Form is how you tell Health Canada that a cosmetic exists, who is responsible for it, and what is in it. It is a notification, not an approval. Nobody at Health Canada signs off on your formula before you sell. You notify, you get a Cosmetic Notification number (the CN number), and Health Canada keeps that on file in case there is ever a safety question or a recall.

That distinction matters because people assume filing means someone checked their product and blessed it. It does not. The responsibility for a safe, compliant formula stays with you. The CNF is the paperwork that makes you findable and accountable.

Who has to file

Anyone selling a cosmetic in Canada. That is broader than it sounds. A cosmetic is anything meant to clean, improve, or change how skin, hair, nails, or teeth look or smell. Lotion, shampoo, deodorant, makeup, perfume, most soap that makes a cosmetic claim, bath products, beard oil, all of it.

Selling twenty bars at a farmers market puts you in the same bucket as a national brand. There is no small batch exemption that lets a hobby seller skip notification. If money changes hands for a cosmetic, the obligation is there.

What you need before you start

Gather these and the form goes fast:

  • The product name and what it is for.
  • Your business details and the person responsible for the product in Canada.
  • The full ingredient list, by INCI name, with a concentration or a concentration range for each one.
  • The form and function of the product, meaning the type of cosmetic and how it is used.

The ingredient list is where filings stall. Your supplier sold you "Cocamidopropyl Betaine 30 percent solution" under some trade name, and Health Canada wants the INCI name, ideally with the concentration of the actual active, not the diluted mix. Sorting that out is the real work, and it is the part worth slowing down on.

The five steps

  1. List your ingredients by INCI name. Trade names do not go on the CNF. Each raw material maps to one or more INCI names. A single supplier blend can expand into three or four INCI entries once you break it apart.
  2. Assign a concentration or range to each. Health Canada accepts ranges, which helps when you tweak batches. Ranges still have to be honest and cover what is actually in the bottle.
  3. Check every ingredient against the Cosmetic Ingredient Hotlist. This is the list of substances Health Canada prohibits or restricts. One restricted ingredient over its limit, or one prohibited ingredient present at all, and the notification is a problem waiting to surface.
  4. Fill in the product and company details. Form, function, intended use, the responsible person in Canada, manufacturer, importer if there is one.
  5. Submit and wait for the CN number. Once Health Canada processes the notification, you get a CN number tied to that product.

The deadline nobody expects

Ten days from first sale. Not from when you list the product, not from when you start marketing, from the first time someone buys it. Miss it and you are selling out of compliance, which is exactly the situation that gets a shipment held or a shop notice sent.

If you already sold something months ago and never filed, the move is not to panic, it is to file now. Late is better than never, and getting current removes the risk hanging over the products you are already shipping.

Where people actually get stuck

Two places, almost every time.

The first is INCI translation. Pulling the right INCI names and the right percentages out of a supplier document is fiddly, and it is easy to carry over a trade name or use the concentration of the whole blend instead of the active. Get this wrong and your ingredient list does not match what is in the bottle.

The second is the hotlist check. An ingredient can be perfectly common and still be restricted above a certain concentration. Salicylic acid, certain preservatives, some essential oil components tied to fragrance allergens. The check is not hard, but it is unforgiving, and a confident wrong answer is worse than no answer.

That is the part we built Cosmetic Comply around. You send the ingredients, every one gets matched to its INCI name and run against the current prohibited and restricted lists, and a real compliance reviewer looks at the result before anything is filed. You get the CN number without spending a weekend cross referencing supplier PDFs against a regulator's spreadsheet.

If you are sitting on a product that is already selling, that 10 day clock is worth taking seriously today rather than the next time a marketplace asks for your notification number.

READY TO FILE?

Send your ingredients and we take it from here

A short intake form is all it takes to start. Every ingredient gets checked against your market's prohibited and restricted lists, then we file your notification and hand you a number you can track.

Start a filing

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